Delete your account in the app
You can delete your Pitch Planner Pro account at any time, on iPhone or Android:
- Open Pitch Planner Pro. Coaches: tap your team name at the top of Today (or the gear on the Team tab). Parents and players: tap the menu button at the top left.
- Tap Account & privacy.
- Tap Delete account.
- Confirm it's you (password, Google or Apple), then tap Delete account.
Deletion happens immediately. Pitch Planner Pro and Pitch Track Pro share one account, so this deletes your account for both apps.
Request deletion without the app
If you no longer have the app, email support@ducksnortlabs.com from the email address on your account, with the subject "Delete my Pitch Planner Pro account". We'll confirm the request and delete your account and data within 30 days.
What is deleted
- Your account: email address, name and sign-in credentials (email/password, Google or Apple).
- Your profile record, subscription status and team membership.
- If you own the team: the whole team and everything in it (players, games, pitch counts, plans and assignments) for every member, in both Pitch Planner Pro and Pitch Track Pro.
What stays with your team
If you're an assistant coach, parent or player, deleting your account removes you from the team. The team's roster, games and pitch counts stay with the head coach.
Delete some data without deleting your account
You can archive or permanently delete pitchers (Team → Archived players), cancel games, and remove logged outings at any time in the app.
Subscriptions
Deleting your account doesn't cancel a subscription. Cancel it in your App Store or Google Play subscription settings. Payment details are held only by Apple or Google, never by us.
Questions
See our Pitch Planner Pro Privacy Policy or contact support@ducksnortlabs.com.