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Terms of Use

Bullpen Pro by Duck Snort Labs — Updated October 22, 2026

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and legally able to enter into a binding contract to create an account. Bullpen Pro is designed for adult coaches, instructors, and parents. If you are entering information about a minor player into the App, you represent and warrant that you are the player's coach, instructor, parent, or legal guardian, and that you have the authority and permission to do so on the minor's behalf.

2. License Grant

Subject to your compliance with these Terms, Duck Snort Labs grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on Apple-branded devices that you own or control, solely for your personal, non-commercial use (or, in the case of coaches and instructors, your professional coaching use). You may not:

  • Copy, modify, or create derivative works of the App
  • Reverse engineer, decompile, or disassemble the App except to the extent such restrictions are prohibited by applicable law
  • Rent, lease, lend, sell, sublicense, or otherwise transfer the App to any third party
  • Use the App in any way that violates applicable law or the rights of others
  • Use the App to collect information about others without their permission
  • Attempt to gain unauthorized access to any part of the App or its related systems

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@ducksnortlabs.com if you suspect any unauthorized use of your account. You agree to provide accurate and complete information when creating your account and to keep that information up to date.

4. Subscriptions

4.1 Free Tier

Parents may use the App for free, with no limits. Coaches may use the App for free with one player in total across all teams they own.

4.2 Coach Subscription

To add more than one player, or to own more than one team, a Coach subscription is required. The Coach subscription costs US $1.99 per month (or the local currency equivalent shown at the time of purchase) and unlocks unlimited roster players, custom bullpen templates, scheduled assignments, and full session history with heat maps.

4.3 Auto-Renewal

Title of subscription: Coach — Unlimited Roster
Length of subscription: 1 month
Price of subscription: US $1.99 per month (prices may vary by region)

Payment will be charged to your Apple ID account at the confirmation of purchase. The subscription automatically renews unless auto-renewal is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the price listed above. You can manage and cancel your subscription by going to your device's Settings → your Apple ID → Subscriptions after purchase. Cancellation of the current subscription is not allowed during the active subscription period.

4.4 Refunds

All purchases are processed by Apple and are subject to Apple's standard refund policy. Duck Snort Labs does not directly issue refunds for App Store purchases. To request a refund, visit reportaproblem.apple.com.

4.5 Price Changes

We may change subscription prices from time to time. If we do, we will notify you before the change takes effect and give you an opportunity to cancel before being charged the new price.

5. User Content

You retain ownership of any content you enter into the App ("User Content"), including player information, bullpen templates, and session data. By using the App, you grant Duck Snort Labs a limited, worldwide, non-exclusive, royalty-free license to store, process, and display your User Content solely for the purpose of providing the App's functionality to you.

You are solely responsible for your User Content. You represent and warrant that you have all necessary rights and permissions to enter, store, and share your User Content, including any information about minor players.

6. Privacy

Your use of the App is also governed by our Privacy Policy. By using the App, you agree to the terms of the Privacy Policy.

7. Intellectual Property

The App, including all software, designs, graphics, text, and content (excluding User Content), is the exclusive property of Duck Snort Labs and its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. These Terms do not grant you any rights to use Duck Snort Labs trademarks, logos, or trade names without our prior written permission.

8. Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. DUCK SNORT LABS DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Bullpen Pro is a training and tracking tool. It is not a medical device, not a substitute for professional coaching or medical advice, and not a diagnostic tool. Coaches and parents are solely responsible for the health, safety, and training decisions made for any player using the App. Pitching involves physical risk; consult a qualified coach, trainer, or healthcare provider before beginning or modifying any training program.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DUCK SNORT LABS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE APP, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF DUCK SNORT LABS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL DUCK SNORT LABS' TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO DUCK SNORT LABS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) US $25.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Duck Snort Labs, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the App, your User Content, or your violation of these Terms.

11. Termination

We may suspend or terminate your access to the App at any time, with or without cause, and with or without notice. Upon termination, your right to use the App ceases immediately. Sections of these Terms that by their nature should survive termination will survive.

You may stop using the App at any time and delete your account by contacting support@ducksnortlabs.com.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Michigan, without regard to its conflict of laws principles. Any dispute arising out of or related to these Terms or the App will be brought exclusively in the state or federal courts located in Washtenaw County, Michigan, and you consent to the personal jurisdiction of those courts.

13. Apple-Specific Terms

The following terms apply only if you are using the App on an Apple device:

  • These Terms are between you and Duck Snort Labs only, not with Apple. Apple is not responsible for the App or its content.
  • The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded device that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.
  • Apple has no obligation to provide maintenance or support for the App.
  • In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.
  • Duck Snort Labs, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession or use of it, including product liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection or similar legislation.
  • Duck Snort Labs, not Apple, is responsible for the investigation, defense, settlement, and discharge of any third-party intellectual property infringement claim relating to the App.
  • You represent and warrant that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
  • Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last Updated" date at the top of this page and, for material changes, we will notify you through the App or by email. Your continued use of the App after an update constitutes acceptance of the revised Terms.

15. Miscellaneous

  • Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Duck Snort Labs regarding the App.
  • Severability. If any provision of these Terms is held unenforceable, the remaining provisions will remain in full effect.
  • No Waiver. Our failure to enforce any right or provision will not be deemed a waiver of that right.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms at any time without notice.

16. Contact

Duck Snort Labs LLC
Email: info@ducksnortlabs.com
Support: support@ducksnortlabs.com